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Veronica FloresVF
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Veronica Flores

@veronicaflores2

Licensed insurance agent at Symmetry Financial Group advising clients on life and health coverage.

United States
Message

At Symmetry Financial Group, I advise customers on mortgage protection and final expense coverage, explain application requirements, and guide beneficiaries through claims requirements.

Previously, at Firstpro Insurance Group LLC, I reviewed commercial and personal insurance policies, prepared quotes, and helped clients address coverage and billing concerns.

At Micheaux Medical Management and Consultants, I resolved provider claims inquiries and verified eligibility and authorizations while maintaining HIPAA compliance. At Molina Healthcare of Texas Regional Office, I supported Medicare and Medicaid members with benefits, claims, pharmacy, and provider concerns.

Through independent projects including AnimeandAmens and AI Character Development, I develop prompts and create AI-assisted images, videos, and e-commerce content. I also create character guides and scripts to keep identities and messaging consistent across social content.

Experience

Work history, roles, and key accomplishments

SG
Current

Licensed Life and Health Insurance Agent

Symmetry Financial Group

Jun 2026 - Present (5 months)

Advises customers on mortgage protection and final expense coverage, matching policy options to individual needs. Conducts outbound calls, manages appointments, and guides beneficiaries through claims requirements.

FL

Licensed Commercial and Personal Lines Insurance Agent

Firstpro Insurance Group LLC

Mar 2023 - Jun 2026 (3 years 3 months)

Reviewed commercial and personal insurance policies, prepared quotes, and advised clients on coverage and billing. Generated leads through outbound calls and resolved complex coverage concerns.

SL

Administrative Assistant / Project Estimator

Sapo Engineering Consultants, LLC

Oct 2019 - Mar 2023 (3 years 5 months)

Coordinated engineers, account representatives, and clients; sourced bid opportunities and prepared project estimates. Administered contracts, invoices, payroll, and maintained project documentation.

MC

Provider Claims / Billing Representative

Micheaux Medical Management and Consultants

Sep 2017 - Oct 2019 (2 years 1 month)

Resolved provider claims inquiries across multiple channels and researched denied, pending, and paid claims. Verified eligibility and processed claim adjustments while maintaining HIPAA compliance.

FO

Patient Advocate / USAA Medical Records Representative

First Choice Emergency Rooms Corporate Office

Jan 2015 - Aug 2017 (2 years 7 months)

Explained patient bills and coordinated financial assistance with billing teams. Fulfilled medical records requests for insurance partners, including USAA.

Education

Degrees, certifications, and relevant coursework

TB

Texas School of Business

2009 - 2011

Attended Texas School of Business from 2009 to 2011.

ES

Eisenhower High School

High School Diploma

Earned a High School Diploma from Eisenhower High School.

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