At Symmetry Financial Group, I advise customers on mortgage protection and final expense coverage, explain application requirements, and guide beneficiaries through claims requirements.
Previously, at Firstpro Insurance Group LLC, I reviewed commercial and personal insurance policies, prepared quotes, and helped clients address coverage and billing concerns.
At Micheaux Medical Management and Consultants, I resolved provider claims inquiries and verified eligibility and authorizations while maintaining HIPAA compliance. At Molina Healthcare of Texas Regional Office, I supported Medicare and Medicaid members with benefits, claims, pharmacy, and provider concerns.
Through independent projects including AnimeandAmens and AI Character Development, I develop prompts and create AI-assisted images, videos, and e-commerce content. I also create character guides and scripts to keep identities and messaging consistent across social content.

