At Pulcranet Srl, I managed relationships with more than 100 B2B customers in the UK market while also supporting B2C customers. I coordinated international shipments, prepared export documentation, and handled customs and logistics issues with carriers and internal teams.
At Huboo Technologies, I supported e-commerce clients with fulfilment and delivery enquiries, order and inventory processes, and shipment issue resolution. I helped maintain customer relationships, contributing to the retention of approximately 50 customers over two years of service.
At Cooperativa L'Ovile, I supported administrative procedures for social inclusion services and provided French, English, and Bissa mediation. I also collaborated with healthcare and legal professionals to facilitate communication.
