Cynthia Ibarra
@cynthiaibarra
Dedicated healthcare professional with extensive experience in case management.
What I'm looking for
I am a dedicated healthcare professional with a strong background in case management and administrative support. With over a decade of experience in the medical field, I have honed my skills in coordinating patient care, managing referrals, and ensuring seamless communication between healthcare providers and patients. My role as a Referral Coordinator at Methodist Heart and Vascular Clinic has equipped me with the expertise to handle complex authorizations and facilitate patient transitions effectively.
Throughout my career, I have demonstrated a commitment to improving patient outcomes and enhancing operational efficiency. My experience at CHRISTUS Health Santa Rosa has further solidified my ability to work collaboratively with multidisciplinary teams to ensure that patients receive the care they need. I take pride in my ability to provide exceptional customer service and support to both patients and healthcare professionals.
Currently enrolled in a Bachelor's program for Business Management with a minor in Psychology at UTSA, I am eager to leverage my educational background and practical experience to contribute to an organization that values employee satisfaction and professional growth. I am passionate about advancing policies that improve communication and foster a positive work environment.
Experience
Work history, roles, and key accomplishments
Referral Coordinator
Methodist Heart and Vascular Clinic
Aug 2023 - Mar 2025 (1 year 7 months)
Obtained and recorded authorizations, facilitating and documenting all referrals to appropriate facilities or agencies. Coordinated scheduling of office visits for referred patients and obtained pre-authorization from payers.
Case Management Assistant
CHRISTUS Health Santa Rosa WestOver Hills
Apr 2015 - Aug 2023 (8 years 4 months)
Obtained and recorded authorizations for ancillary services and denial reporting, facilitating and documenting all referrals. Expedited discharges by transmitting appropriate documentation to providers and documented all interactions with payers. Collaborated with Case Management staff to provide specific clinical information for utilization review.
Transplant Assistant
Methodist Transplant and Specialty Texas Transplant Institut
Aug 2011 - Apr 2015 (3 years 8 months)
Assisted in the living donor department, obtaining medical reports, scheduling transplant evaluations and tests, and gathering necessary clinical information. Utilized a transplant database for entering patient test data and tracking patient progress. Composed and typed letters, answered telephones, and assisted the transplant coordinator.
House Parent
Selena Youth Center
Offered counseling and support services, including emotional support and guidance, to help women cope with trauma and challenges. Hosted and organized educational and recreational activities and life skills groups. Coordinated with social services and the legal system to complete plans for each resident.
Lead House Parent
ST Pj’s Children's Home
Supervised children daily, providing emotional support and coordinating activities while ensuring their safety and well-being. Managed conflicts, taught essential life skills, and maintained records of children's progress and behavior.
Education
Degrees, certifications, and relevant coursework
University of Texas at San Antonio
Bachelor of Business Administration, Business Management
Currently pursuing a Bachelor's degree in Business Management with a minor in Psychology. This program is enhancing my understanding of business principles and human behavior.
Palo Alto College
Associate of Arts, Business Administration
Completed an Associate of Arts degree in Business Administration. This foundational education provided me with essential business knowledge and administrative skills.
Oliver Wendell Holmes High School
High School Diploma, General Studies
Obtained a High School Diploma from Oliver Wendell Holmes High School. This education provided a strong foundation for further academic and professional pursuits.
Availability
Location
Authorized to work in
Job categories
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