julia salles
@juliasalles
Trilingual customer-focused professional experienced in B2C sales and technical support.
BrazilWhat I'm looking for
I am a multidisciplinary professional with solid experience in customer service, technical support, tourism, and B2C sales, fluent in English, Spanish and Portuguese. I consistently deliver efficient, high-quality solutions, build long-term customer relationships, and exceed sales targets through strong communication and problem-solving skills.
My background includes roles in sales, reservations, reception, and technical support where I diagnosed and resolved hardware/software issues, managed real-time ride monitoring, and handled conflict resolution across phone and email. I am committed to continuous learning, currently studying Front-End Development and Information Security, and hold training in Logotherapy and as a Therapeutic Companion for ASD.
Experience
Work history, roles, and key accomplishments
Reservation Agent
Mundi Limousine
Managed reservations via phone and email, produced sales and travel quotations, resolved conflicts, monitored rides in real time, and maintained contact with affiliates and clients.
Technical Support
Responded to user technical calls, diagnosed and resolved hardware and software issues, and maintained process documentation and reporting to improve support efficiency.
Receptionist
El Viajero Hostel
Managed check-in/check-out operations, provided customer service to international guests, and resolved conflicts and operational issues to ensure guest satisfaction.
Sales Executive
Top Transfer Brasil
Performed direct B2C sales to national and international clients, built long-term customer relationships, and consistently achieved and surpassed sales targets while providing trilingual customer support.
Education
Degrees, certifications, and relevant coursework
julia hasn't added their education
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Availability
Location
BrazilAuthorized to work in
Job categories
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