Julia Reinikoski

I am a dynamic Customer Support Agent with over two years of hands-on experience delivering assistance across email, live chat, and phone channels. I consistently resolve client inquiries quickly while maintaining a strong focus on customer satisfaction.

I have supported sales and marketing efforts, coordinated events, and implemented strategies that improved brand visibility and audience engagement. My work has strengthened client relationships and contributed to operational efficiencies.

My background includes experience using CRM tools, performing technical troubleshooting, and analysing business metrics to identify growth opportunities. I bring strong communication, problem-solving, and multitasking skills to every role.

I am eager to contribute my customer engagement expertise, adaptability, and empathy to a forward-thinking organisation where I can help improve service quality and support business growth.