Andrea Salgado Castro

I am a customer service and client support professional with experience in digital and international environments, including recent work in Malta. I bring a strong focus on issue resolution, client follow-up, and maintaining high customer satisfaction in multicultural contexts.

In roles spanning business development and marketing/customer experience, I acted as a primary point of contact for Spanish-speaking clients, managed onboarding and post-sale support, and handled campaign-related inquiries to ensure timely resolutions.

I have created marketing content, managed website and product listings using WordPress and Zenoti, and supported retail operations and promotions to improve brand visibility and customer engagement.

With native Spanish, bilingual French, and certified B2 English, plus academic training in international trade and languages, I combine communication skills with practical CMS and database experience to deliver consistent client care.