Julian Shankle

• Policy & Governance: Oversee MAP, Authorized Online Provider, Marketplace, and New Product Introduction (NPI) policies. Develop recommendations to address evolving digital commerce practices and distribution risks.

• Authorized Seller Compliance: Manage oversight of approximately 25 publicly authorized online sellers, supporting eligibility reviews, website compliance assessments, and channel g

Supported the development, administration, and enforcement of e-commerce policies designed to protect product integrity, strengthen authorized sales channels, and deliver a consistent, high-quality customer experience. Applied knowledge of digital commerce, online purchasing behavior, and channel dynamics to identify risks, investigate policy violations, and improve e-commerce processes.

Key Resp

Supported e-commerce strategy, marketplace analytics, pricing intelligence, and authorized reseller governance across CURT Group's online sales channels. Combined business analysis with channel compliance to improve sales forecasting, maintain competitive positioning, and protect brand integrity across Amazon and other online marketplaces.

Key Responsibilities
• Marketplace Analytics & Sales Fore

Supported e-commerce account management and online retail operations by coordinating product data, purchase orders, returns, and customer onboarding. Partnered with internal teams and online retail customers to maintain accurate product information, streamline order processing, and deliver a consistent customer experience.

Key Responsibilities
• E-Commerce Account Support: Collaborated with senio

Managed e-commerce account relationships, online merchandising initiatives, digital promotions, and website support across a portfolio of online retail partners. Expanded account responsibilities to include major retailers while supporting sales growth, product visibility, and digital marketing initiatives.

Key Responsibilities & Achievements
• E-Commerce Account Management: Managed and developed

Supported digital marketing services and online reputation management for small-business clients, helping maintain accurate business information, consistent social media activity, and responsive customer support.

Key Responsibilities
• Managed scheduled content publishing for client Facebook Business Pages using social media scheduling tools, adjusting campaigns and stopping scheduled posts when

Supported small-business social media management by maintaining client Facebook Business Pages, responding to customer needs, and identifying opportunities to improve audience engagement and online visibility.

• Assisted with Facebook page management, content updates, and customer communications.

• Delivered responsive customer service while recommending ideas to strengthen online engagement and

Supported retail sales, customer service, inventory management, and store operations while participating in Management-in-Training activities.

• Assisted customers with product selection, technology questions, and purchasing decisions, including mobile products and services.

• Supported inventory control, stocking, merchandising, and daily store operations.

• Processed customer transactions and

Supported day-to-day business operations through customer assistance, inventory coordination, merchandising, and basic financial administration.

• Assisted customers and supported daily service needs.

• Coordinated inventory control, product organization, and logistics activities.

• Maintained store displays and product placement to support an organized customer experience.

• Assisted with cas

RELEVANT COURSEWORK
* Strategic Management
International Marketing
* Leadership
* Sales Management
* Marketing Research
* Business-To-Business Marketing
* Marketing Management
* Retailing

SOFTWARE
Microsoft Office XP/2007: Includes all programs in Office
Business System Analysis Tool Classes:
* Microcomputer Applications in Business
* Information Systems
* Service Operations