I’m an operations and analytics professional with international experience across logistics, process improvement, e-commerce, customer support, and digital operations.
At Amazon Logistics in Italy, I worked on operational performance and process optimization within a fast-paced delivery station. I built tracking and reporting tools using Excel, Power Query, Power Pivot, QuickSight, and AI-assisted analysis, developed KPI dashboards and root-cause analyses, and supported process improvements that contributed to a 200 DPMO reduction in operational defects.
Previously, at MAGI Group / MAGISNAT, I worked across customer support, international logistics, marketing, and e-commerce. I managed digital operations for the U.S. market, helped develop the company’s e-commerce platform, worked with Amazon Marketplace and SEO, and contributed to campaigns that generated over $20,000 in Amazon U.S. sales in nine months.
I’m particularly interested in remote opportunities in Operations, Logistics, Business Operations, Customer Operations, E-commerce, Reporting, and Data Analytics. I bring strong analytical and problem-solving skills, advanced Excel capabilities, and experience working across different teams and international environments.
Native Spanish and Italian speaker, with professional English and basic French.
