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Johanna Iglesias

@johannaiglesias

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Experienced operations analyst specializing in international logistics.

Argentina

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What I'm looking for

I am seeking a role that offers growth opportunities and a collaborative environment.

I am a dedicated operations analyst with extensive experience in international logistics and customs brokerage. Over the years, I have honed my skills in managing import and export operations, ensuring compliance with regulations, and optimizing supply chain processes. My career began in 2005, and I have since worked with reputable companies such as GEFCO Argentina and Bonafide S.A.I.C, where I have successfully coordinated complex logistics operations.

Throughout my career, I have demonstrated my ability to handle critical materials, coordinate with various stakeholders, and implement operational improvements. My role at GEFCO involved not only managing import operations for Peugeot Citroen but also training temporary staff and enhancing customer relations. I pride myself on my attention to detail and my commitment to delivering exceptional service, which has consistently resulted in positive outcomes for my employers and clients.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Bonafide S.A.I.C

Nov 2022 - Present (2 years 10 months)

Managed import operations, including international purchase order creation and placement, SIRA tracking, and coordination with various stakeholders. Handled national operations for dry and refrigerated cargo delivery, addressing claims, returns, and coordinating rejected load returns to the plant. Processed invoicing and financial credit notes in SAP, and managed standardized and ARLOG pallet trac

SAP Supply Chain Management Logistics Coordination Invoicing Claims Management Microsoft Excel

Operations Analyst

Gefco Argentina S.A.

Jul 2011 - Oct 2022 (11 years 3 months)

Coordinated and tracked international import operations for Peugeot Citroen (Stellantis), including critical productive material from FOB to plant, liaising with origins, shipping lines, and port terminals. Managed maritime export operations, coordinating with airports, port terminals, customs brokers, and transportation providers. Handled administrative closure of operations, system data entry, c

Customer Service SAP Export Operations Project Management Training

Customs Employee

Moniport S.A.

Jun 2008 - Jul 2011 (3 years 1 month)

Provided advisory services on customs operations, including requesting and preparing quotes from shipping and land carriers for various businesses. Managed international moving operations, including the preparation and submission of dossiers to customs entities.

Logistics Advisory Documentation Management

Telemarketer - Outbound

Action Line de Argentina SA

May 2007 - Jun 2008 (1 year 1 month)

Engaged in outbound telemarketing, focusing on sales of intangible products and achieving sales targets. Provided customer service and support to clients.

Telemarketing Sales Customer Service Outbound Sales Communication Skills

Manager

Capitan Capote Resto Bar Cafe

Apr 2005 - Apr 2007 (2 years)

Managed stock control and assigned personnel, overseeing inventory and team performance. Handled supplier relationships, managed cash flow, and was responsible for general payments. Provided customer service and reception duties.

Personnel Management Supplier Management Customer Service Inventory Management Payment Processing

Education

Degrees, certifications, and relevant coursework

Universidad Instituto de La Rivera

Tec. Sup. Reg. Aduanero, Registro Aduanero

Completed a Higher Technical Degree in Customs Registration, focusing on the role of a Customs Broker. Acquired foundational knowledge in customs regulations and procedures.

Universidad Instituto de La Rivera

Tec. Sup. Reg. Aduanero y Com. Exterior, Registro Aduanero y Comercio Exterior

Obtained a Higher Technical Degree in Customs Registration and Foreign Trade. Developed comprehensive expertise in international commerce operations and customs brokerage practices, culminating in the official legalization of the Customs Broker title.