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JG@julianglavocevic
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Bosnia and Herzegovina///////////////
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Work history, roles, and key accomplishments
Canyon
Feb 2023 - Jan 2025 (1 year 11 months)
Responsible for advising companies on advertising strategies, managing campaigns across multiple platforms, and providing end-to-end customer support. Focused on optimizing performance and training creators for TikTok Shop.
Teleperformance
Oct 2022 - Feb 2023 (4 months)
Provided support for Google Ads clients, optimizing campaigns through strategic insights and technical support, while analyzing ad performance for data-driven recommendations.
GES-Global Experience Specialists
Nov 2021 - Jul 2022 (8 months)
Provided customer support for event management, handling inquiries and problem resolution to enhance customer satisfaction and ensure smooth campaign management.
SoftwareCUBES CP GmbH
Mar 2020 - Dec 2021 (1 year 9 months)
Developed and maintained software solutions to enhance user experience and technical performance, collaborating with remote teams for troubleshooting.
Degrees, certifications, and relevant coursework
Advertising
2023 - 2025
Activities and societies: Bereitstellung von End-to-End-Support für Kunden, einschließlich Fehlerbehebung und Verwaltung von Werbekampagnen auf mehreren Plattformen.
Beratung von Unternehmen zu Anzeigestrategien, Zielgruppenansprache und kreativer Optimierung zur Leistungsmaximierung.
Digital Marketing
2022 - 2023
Activities and societies: Analyse von Anzeigenleistungen und Bereitstellung datengestützter Ads-Optimierung Empfehlungen zur Kampagnenoptimierung.
Unterstützung von Unternehmen bei der Optimierung ihrer Google Ads-Kampagnen durch strategische Einblicke und technischen Support.
Customer Support
2021 - 2022
Activities and societies: Verbesserung der Kundenzufriedenheit durch reibungsloses Kampagnenmanagement und effiziente Lösung von Herausforderungen.
Bereitstellung von Kundensupport für Eventmanagement, Bearbeitung von Anfragen und Problemlösung.
Software Engineering
2020 - 2021
Activities and societies: Zusammenarbeit mit Remote-Teams zur Fehlerbehebung und Lösung softwarebezogener Probleme.
Entwicklung und Wartung von Softwarelösungen zur Verbesserung der Benutzererfahrung und technischen Leistung.
Software and tools used professionally
Bosnia and HerzegovinaYou can contact Julian and 90k+ other talented remote workers on Himalayas.
Message Julian
LCloris capitani
Technical Support 2nd, Odissea GmBh
ADAsia Dermoumi
Homework Support Tutor, centre sociale Louis Denis
JBJamie Bobits
Customer Support, Decoded HR
SKStefan Keglic
Software Implementation Consultant, BrandMaker GmbH
ATAdeleye Toluwalope
Customer Support Operations Specialist, Infinityfield Engineering Services
Katarina Batalo
Clerk in Customer Service, Allianz Insurance AG
LBLorenzo Billi
Business Developer, ans
KTK T
Employee, Peek and Cloppenburg
Dadi Mufanga
Call Center Agent, Ffind.com
Gregor Nemeth
Online Marketing Area Lead, Unknown
Austria