Juliana Miller
@julianamiller
Detail-oriented administrative professional specializing in operations and client communication.
What I'm looking for
I am a detail-oriented administrative professional with experience in administrative operations, customer service, and office management across remote and in-person environments.
At TradeTalk Investments I coordinate daily operations, maintain membership records for 100+ community members, handle billing and payments, and produce professional correspondence and newsletters to sustain member engagement.
As a virtual receptionist for Med Spa Communications I managed multi-line phone systems and appointment scheduling for 10+ medical facilities, maintained HIPAA-compliant records across multiple EMR systems, and implemented database and reminder systems to reduce no-shows.
I hold a B.A. in Psychology (GPA 3.51) from the University of South Florida and bring strengths in Microsoft Office & Google Workspace, CRM/EMR systems, SPSS and Excel, multi-platform tools (Wix, MailChimp, Canva), and project coordination to support efficient operations and strong client communication.
Experience
Work history, roles, and key accomplishments
Administrative Operations Coordinator
TradeTalk Investments
Apr 2024 - Present (1 year 5 months)
Coordinate daily administrative operations and maintain membership records for 100+ community members; process billing and payments and manage document filing to streamline business operations and member engagement.
Virtual Receptionist
Med Spa Communications
Jul 2023 - Aug 2024 (1 year 1 month)
Managed multi-line phone systems and appointment scheduling across 10+ medical facilities while maintaining HIPAA compliance and reducing no-shows via database and reminder system management.
Completed BA in Psychology with a 3.51 GPA, focused on research methods, industrial psychology, and statistical analysis using Excel and SPSS to support data organization and record-keeping.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Bachelor of Arts, Psychology
2021 - 2023
Grade: 3.51 GPA
Completed a Bachelor of Arts in Psychology with coursework in industrial psychology, research methods, and statistical analysis; graduated with a 3.51 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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