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Juliana Miller

@julianamiller

Detail-oriented administrative professional specializing in operations and client communication.

United States
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What I'm looking for

I seek a role where I can streamline administrative operations, manage records and schedules, support client communications, and grow into broader operations or office management responsibilities.

I am a detail-oriented administrative professional with experience in administrative operations, customer service, and office management across remote and in-person environments.

At TradeTalk Investments I coordinate daily operations, maintain membership records for 100+ community members, handle billing and payments, and produce professional correspondence and newsletters to sustain member engagement.

As a virtual receptionist for Med Spa Communications I managed multi-line phone systems and appointment scheduling for 10+ medical facilities, maintained HIPAA-compliant records across multiple EMR systems, and implemented database and reminder systems to reduce no-shows.

I hold a B.A. in Psychology (GPA 3.51) from the University of South Florida and bring strengths in Microsoft Office & Google Workspace, CRM/EMR systems, SPSS and Excel, multi-platform tools (Wix, MailChimp, Canva), and project coordination to support efficient operations and strong client communication.

Experience

Work history, roles, and key accomplishments

TI
Current

Administrative Operations Coordinator

TradeTalk Investments

Apr 2024 - Present (1 year 5 months)

Coordinate daily administrative operations and maintain membership records for 100+ community members; process billing and payments and manage document filing to streamline business operations and member engagement.

Education

Degrees, certifications, and relevant coursework

University of South Florida logoUF

University of South Florida

Bachelor of Arts, Psychology

2021 - 2023

Grade: 3.51 GPA

Completed a Bachelor of Arts in Psychology with coursework in industrial psychology, research methods, and statistical analysis; graduated with a 3.51 GPA.

Tech stack

Software and tools used professionally

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Juliana Miller - Administrative Operations Coordinator - TradeTalk Investments | Himalayas