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Julia MukadiJM
Open to opportunities

Julia Mukadi

@juliamukadi

I keep wellness clinics organized through scheduling, insurance processing, and client service.

Canada
Message

What I'm looking for

I'm looking for a client-facing administrative role where I can support smooth scheduling, front desk operations, insurance processing, and a welcoming client experience in a wellness or clinical environment.

At Leela Eco Wellness Clinic, I greeted and checked in clients, managed appointments for Registered Massage Therapists, and kept the front desk running smoothly from arrival through checkout.

I've processed payments across Visa, Debit, and Mastercard systems, handled daily opening and closing procedures, maintained electronic client records, and completed clinic maintenance tasks including hydrotherapy checklists.

In remote client services for chiropractic and massage therapy, I coordinated scheduling through phone, email, and online booking platforms. I managed digital intake forms, responded to high volumes of virtual inquiries, and processed confidential insurance claims through Telus Health.

I'm organized, personable, and calm in busy wellness and clinical environments, with hands-on experience using Vagaro, Telus Health, Manulife, Sun Life, POS systems, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

LC

Front Desk Administrator

Leela Eco Wellness Clinic

Jan 2023 - Feb 2025 (2 years 1 month)

Greeted and checked in clients using Vagaro, maintained accurate electronic records, and scheduled appointments for Registered Massage Therapists. Processed payments through multiple POS systems and handled opening and closing procedures.

Education

Degrees, certifications, and relevant coursework

University of Ottawa logoUO

University of Ottawa

Bachelor of Science, Health Care Management/Health Administration

Graduated in April 2020 with a focus on Health Care Management and Health Administration.

Tech stack

Software and tools used professionally

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