Julia Verber

Serve as the primary front-of-house administrative contact, greeting clients, managing phone lines, and responding to business inquiries. Coordinate daily client schedules and appointments using digital booking platforms and process financial payments with accurate record-keeping.

Served as the primary administrative point of contact, greeting 7–20 clients daily and managing multi-line phone and email inquiries. Managed complex calendars, handled billing, and performed accurate daily financial reconciliation with zero discrepancies.

Managed high-volume client contact (80–200 outbound/inbound calls daily) with polished professional communication under tight deadlines. Collected, verified, and logged data accurately into CRM systems while adhering to compliance standards.

Organized electronic and physical files, formatted technical documentation, and tracked experimental data schedules. Managed laboratory records using MS Excel for data analysis and prepared recurring administrative reports.

Managed appointment scheduling, POS transactions, digital client record systems, and administrative phone inquiries.

Investment Funds in Canada (IFIC) course from IFSE Institute, currently in progress.

Post-Graduate Diploma in International Business Management from George Brown College, Toronto, ON, graduated in 2024.

Bachelor of Science in Pharmaceutical Biotechnology from National Aviation University, Kyiv, Ukraine. WES evaluation in progress.