Open to opportunities

Narayan Acharya

@narayanacharya1

Message

Customer-focused receptionist skilled in high-volume call handling and administration.

Canada

Message

What I'm looking for

I am seeking a Call Center or customer service role in a fast-paced, compliance-focused environment where I can use my communication, multitasking, and administrative skills to deliver excellent support and grow professionally.

I am a reliable, customer-focused receptionist and office administration graduate with hands-on experience managing high-volume inbound calls, guest inquiries, and front-desk operations. I excel at clear, empathetic communication, accurate data entry, and multitasking across multiple computer systems while maintaining confidentiality and compliance.

Currently completing a Diploma in Office Administration – Health Services from Georgian College, I have strong familiarity with customer service procedures, medical terminology, health records management, and medical billing. I consistently deliver professional, calm support in fast-paced environments and seek to contribute excellent customer support as a Call Center Agent.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Comfort Inn and Suites

Feb 2024 - Present (2 years 4 months)

Handled high-volume inbound calls and guest inquiries, maintained accurate reservation and customer records, and managed front-desk operations while ensuring professional service in a fast-paced environment.

Customer Service Data Entry Microsoft Word Excel Outlook Multitasking Confidentiality

Education

Degrees, certifications, and relevant coursework

Georgian College

Diploma, Office Administration – Health Services

Grade: 78%+ overall

Completed a Diploma in Office Administration – Health Services with coursework in customer service, medical terminology, health records management, and medical billing; achieved overall academic performance above 78%.