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Julia DelgadilloJD
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Julia Delgadillo

@juliadelgadillo

Customer service specialist with a focus on client satisfaction.

United States
Message

What I'm looking for

I am looking for a role that values client relationships and offers opportunities for growth.

I am a dedicated Customer Service Specialist with a strong background in sales and client relations. My experience as an Inside Sales Representative at CharterUp allowed me to hone my skills in understanding customer needs and providing tailored solutions. I excelled in building rapport with clients, ensuring a personalized booking experience, and resolving objections with confidence. My commitment to client satisfaction is evident in my ability to maintain high responsiveness and follow-up in a fast-paced environment.

During my time as a Sales Development Representative at Placer.ai, I collaborated closely with clients to onboard Location Intelligence solutions, implementing strategies that significantly increased customer satisfaction and retention. I successfully executed cold outreach campaigns and pioneered targeted marketing initiatives, which not only built a robust sales pipeline but also contributed to the training of fellow SDRs. My journey has been enriched by the lessons learned during my career break, where I embraced motherhood and the invaluable experiences it brought.

Experience

Work history, roles, and key accomplishments

CH

Inside Sales Representative

CharterUp

Apr 2024 - Sep 2024 (5 months)

Demonstrated ability to actively listen and adapt communication style to meet each client's unique behavior and customer transportation needs, ensuring a personalized and efficient booking experience. Built strong rapport and trust with clients by maintaining a professional yet engaging tone while following structured call scripts.

Education

Degrees, certifications, and relevant coursework

California State University, Los Angeles logoCA

California State University, Los Angeles

Bachelor of Arts, Psychology

Studied the fundamentals of psychology with a focus on understanding customer communication style to meet each client's unique behavior and customer transportation needs, ensuring a personalized and efficient booking experience. Built strong rapport and trust with clients by maintaining a professional yet engaging tone while following structured call scripts.

Tech stack

Software and tools used professionally

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Julia Delgadillo - Inside Sales Representative - CharterUp | Himalayas