Jules Orrell

I am a results-driven customer service and sales professional with over three years of experience in delivering exceptional support and driving revenue growth in fast-paced environments. My proven ability to build strong client relationships, resolve issues efficiently, and exceed sales targets through consultative selling techniques has been a cornerstone of my career. I am adept at managing multiple priorities while maintaining a positive and professional demeanor.

Currently, I serve as a Customer Experience Representative at Polywood, where I handle warranty claims and manage a high volume of calls and emails daily, achieving a 95% customer satisfaction score. My previous role as a Patient Coordinator at Lutheran Medical Group allowed me to assist patients with appointment scheduling and insurance queries, further enhancing my skills in customer support and conflict resolution. I am committed to enhancing customer satisfaction and contributing to team success in every role I undertake.