jueyzhuzhu User
@jueyzhuzhuuser
BBA graduate and customer-focused account manager specializing in service coordination and compliance.
What I'm looking for
I am a BBA graduate with hands-on experience in key account management and end-to-end service coordination within calibration and testing operations. I specialize in synchronizing technical schedules, capturing requirements, and delivering error-free certifications while maintaining strong client relationships.
My background includes roles in customer service, administration, and team leadership across Singapore and Malaysia, where I improved workflows, implemented centralized databases, and managed invoicing and quotations. I am bilingual and adept at acting as a central communication hub between technical teams and clients to ensure timely, compliant delivery.
I bring a client-centric ethos, operational rigor, and practical experience with tools like Microsoft Office, Odoo, QuickBooks, Oracle, and CRM systems. I look to apply these strengths to roles that value process optimization, quality assurance, and sustained client retention.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
SGS Testing & Control Services Singapore
Jan 2024 - Sep 2025 (1 year 8 months)
Managed key client accounts and coordinated end-to-end service delivery, synchronizing technical schedules to achieve 100% fulfillment of service deadlines and maintain high client satisfaction.
Early Childhood Educator - Team Leader
Young's Kingdom
Jan 2022 - Jan 2024 (2 years)
Led a team of educators to meet daily operational goals and maintained high classroom hygiene and standards while building trust-based relationships with parents.
Admin cum Account Executive
Autrim Auto Pte Ltd
Jan 2020 - Jan 2022 (2 years)
Implemented a centralized database to improve data retrieval and operational efficiency, managed invoicing, quotations, procurement, and executed digital content strategies to boost brand engagement.
Education
Degrees, certifications, and relevant coursework
Universiti Tunku Abdul Rahman
Bachelor of Business Administration (Honours), Business Administration
2016 - 2020
Bachelor of Business Administration (Honours) completed at Universiti Tunku Abdul Rahman from 2016 to 2020.
Foon Yew High School, Kulai
Secondary School Education, Secondary Education
2010 - 2015
Completed secondary school education at Foon Yew High School, Kulai from 2010 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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