Judith Obi
@judithobi
Customer Service Representative focused on resolving issues, managing inquiries, and ensuring customer satisfaction.
What I'm looking for
I’m a customer-focused professional with over two years of experience in customer support and sales roles. I bring empathetic communication, efficient problem-solving, and a strong sense of ownership to every interaction.
In my Sales Executive role in the United Kingdom at LendInvest, I cultivated and nurtured relationships with brokers, investors, and developers to drive growth. I consistently met and surpassed monthly and quarterly sales objectives by identifying and converting prospects for property finance and investment opportunities.
As a Customer Service Representative at Supermart.ng, I validated and processed online orders, confirming payments to keep transactions seamless. I liaised with logistics and dispatch teams to guarantee timely delivery, and I handled inquiries and complaints across phone, email, and chat with professionalism and care.
Previously, as a Customer Support Specialist at FlourishFarms, I resolved product and service issues quickly to maintain high customer satisfaction. I supported customers across phone, email, and social media, processed customer orders, confirmed payments, and worked with the logistics team to facilitate smooth delivery.
Experience
Work history, roles, and key accomplishments
Sales Executive
LendInvest
May 2024 - Feb 2026 (1 year 9 months)
Cultivated relationships with brokers, investors, and developers and consistently met or surpassed sales objectives. Identified and converted clients for property finance and investment opportunities and educated customers on mortgage, bridging, and buy-to-let products.
Customer Service Representative
Supermart.ng
Nov 2022 - Apr 2024 (1 year 5 months)
Validated and processed online orders by verifying payments to ensure smooth transaction completion. Managed customer inquiries and complaints and coordinated with logistics and dispatch teams to support timely delivery.
Customer Support Specialist
FlourishFarms
Aug 2021 - Oct 2022 (1 year 2 months)
Resolved product and service issues promptly to maintain high customer satisfaction. Handled customer questions across phone, email, and social media, processed orders, verified payments, and coordinated with logistics for delivery.
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
Diploma
Completed a Diploma program at Kaduna Polytechnic.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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