Immaculata Alilonu

I am a diligent administrative professional with over two years' experience supporting office operations, scheduling, and document management. I consistently deliver high-accuracy data entry and reliable remote collaboration using Google Workspace and Microsoft tools.

At Galaxy Backbone Limited I coordinated 150+ meetings, prepared 100+ professional documents, and developed a filing system that improved retrieval speed by 30%. I maintained 98–99% data-entry accuracy and helped achieve a 98% client satisfaction score.

As a remote cold caller and appointment setter for international teams, I generated qualified leads with a 25–35% conversion rate and kept CRM records current after each interaction. I combine strong phone skills with attentive follow-up to improve engagement and reduce drop-off.

I hold a BSc in Biological Science and certifications in Data Entry & Office Administration, Customer Service, and Virtual Assistant Foundations. I seek to apply my organization, multitasking, and problem-solving skills to support a fast-paced organization remotely or in a hybrid setting.