At Forest Living LLC, I scheduled and managed an average of 30 property showings each week while handling leasing, collections, and administrative tasks. I also conducted 40+ cold calls daily and leased an average of 4–6 apartments per month across multiple low-demand areas.
In customer support roles at Concentrix, Intouch CX, Teleperformance, and Sitel de Colombia, I supported healthcare, Airbnb, banking, Uber Driver, and Comcast/Xfinity customers. My work included reservations, disputes, billing, app and network troubleshooting, and handling medical information in line with HIPAA regulations.
