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Brayan Fernando Varón

@brayanfernandovaron

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Senior remote operations specialist turning Excel and Power BI data into KPI-driven support for U.S. teams.

Colombia

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What I'm looking for

I’m looking for a senior remote role where I can turn operational data into KPI dashboards, manage CRM and order lifecycles, coordinate logistics and stakeholders, and improve workflows through Excel/Power BI automation—available immediately.

I’m a Senior Remote Operations Specialist with 10+ years delivering data-driven administrative and operational support for U.S.-based companies. I act as the central data and communications hub—building weekly KPI reporting packages, managing resident and client communications, and converting raw operational data into actionable insights. In my recent role, I reduced report preparation time by ~35% through Excel automation and maintained 100% same-day record accuracy across ResMan and Vero Screening.

Before that, I managed the full order lifecycle for 50+ daily U.S. purchase orders (99%+ accuracy) and maintained 3,000+ client and product records in Vida CRM for data integrity over 5 years. I’ve also engineered Excel macros and automated tracking tools that reduced manual shipment tracking time by ~40%, coordinating daily shipments with freight forwarders and resolving exceptions to support on-time delivery confirmations. Bilingual (English/Spanish), I’m focused on process documentation, SOPs, and cross-functional coordination—with availability immediately for senior-level remote contracts.

Experience

Work history, roles, and key accomplishments

Senior Regional Support Specialist

Indio Management

Dec 2024 - Mar 2026 (1 year 3 months)

Led remote administrative and operational support for a multi-property real estate portfolio of 500+ residential units, serving as the central data and communications hub for leasing and asset teams. Built weekly KPI reporting for owner/asset reviews and reduced report preparation time by ~35% through Excel automation.

Excel Automation KPIs ResMan Stakeholder Management

Remote Operations Support Specialist

Riverdale Farms LLC

Apr 2019 - Nov 2024 (5 years 7 months)

Managed the full order lifecycle for 50+ daily U.S. purchase orders with 99%+ accuracy, coordinating logistics and delivery confirmations. Maintained 3,000+ client and product records in Vida CRM and reduced order reprocessing by ~30% by implementing a structured billing validation workflow.

Order Management Logistics Coordination Data Integrity

Logistics Coordinator

Globalrose.com LLC

Apr 2014 - May 2018 (4 years 1 month)

Engineered Excel macros and automated tracking tools that reduced manual shipment tracking time by ~40%, improving real-time operations visibility. Managed 100+ daily outbound international shipments using FedEx and UPS systems while maintaining operational databases and Excel tracking for orders, shipments, and client accounts.

Excel Macros Shipment Tracking Systems UPS Logistics Coordination Data Validation Client Advisory

Microsoft Partner Network Concierge

Sitel de Colombia S.A.

Jul 2012 - Nov 2012 (4 months)

Managed Microsoft partner portfolios by coordinating renewals, scheduling follow-ups, and resolving program issues through bilingual (English/Spanish) phone and email support. Ensured timely resolution of partner inquiries to support ongoing program participation.

Renewals Bilingual Customer Support

Bilingual Customer Service Advisor

Achilles South Europe S.L.

Jan 2011 - May 2012 (1 year 4 months)

Managed supplier databases and performed structured data validation in a bilingual environment. Supported audit-related documentation processes while ensuring accuracy and completeness for compliance workflows.

Supplier Databases Data Validation Bilingual Support & Compliance Quality Assurance