At Level Up, I reported directly to the business owner and managed his email and calendar. I coordinated vendors and contractors, followed up on maintenance work, and prepared documents and operational records.
I also helped train and correct Viktor, the company’s AI assistant in Slack, by providing business and property information and fixing its mistakes. I supported business development as the portfolio grew.
At Alorica, I was promoted from Sales Representative to Sales Coach after ranking #1 on the team. I coached trainees and lower-performing agents; one group raised daily conversion from about 12–15% to 21–24%.
