At Consultorio Odontológico Estética Dental, I supported the practice owner with email management, scheduling, vendor coordination, and inventory tracking in Excel.
I coordinated appointments and internal events, handled patient communication across in-person, phone, and WhatsApp channels, and tracked payments and expenses. I also handled confidential patient records with discretion.
At Concentrix, I provided bilingual customer support for Fitbit users and documented cases in Connect Cases. I used customer needs and case details to troubleshoot issues and coordinate escalations through resolution.
