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Babitha Jaya Prakash

@babithajayaprakash

Collections professional at Oracle who achieved a 98% timely cash collection rate through structured follow-up and account management.

United Kingdom

Message

What I'm looking for

I’m seeking a Collections Executive role supporting customers experiencing financial difficulty through clear communication, accurate account reviews, and practical, sustainable solutions.

At Oracle, I managed high-volume inbound and outbound Credit and Collections activity across customer portfolios, achieving a 98% timely cash collection rate. I reviewed aged debt and payment status, investigated billing issues, and resolved disputes with customers and internal teams.

At Honeywell Aerospace, I managed more than 200 customer and order queries each month and reduced discrepancies by 15%. Earlier, at Accenture, I worked on customer contracts and commercial records; at Firstsource, I processed invoices with 99% accuracy. I’m seeking a Collections Executive role supporting customers experiencing financial difficulty through clear communication, accurate account reviews, and practical, sustainable solutions.

Experience

Work history, roles, and key accomplishments

Current

Quality & Machine Operator

Current

Elkes

Mar 2026 - Present (7 months)

Conducts quality inspections and operates production machinery to maintain efficiency and consistent output. Maintains accurate operational records and supports corrective actions.

Quality inspection Machine Operation Process Adherence Attention To Detail

Lead Specialist – Credit & Collections

Oracle

Aug 2022 - Dec 2025 (3 years 4 months)

Managed high-volume credit and collections activity, achieving a 98% timely cash collection rate. Resolved complex billing disputes and prepared portfolio reports using Microsoft Excel.

Credit Control Collections Accounts Receivable Dispute Resolution Negotiation Excel V Lookups Pivot Tables DSO Reporting Oracle Cloud Oracle Fusion SAP Salesforce

Customer Experience Professional

Honeywell Aerospace

Dec 2019 - Jul 2022 (2 years 7 months)

Managed over 200 customer and order queries monthly, reducing discrepancies by 15% through accurate checking and cross-functional coordination. Logged interactions in CRM systems.

Customer Service Order Management Discrepancy resolution CRM Communication Skills Cross functional Coordination

Senior Process Associate – Deal Desk and Contract Management

Accenture

Sep 2015 - Dec 2019 (4 years 3 months)

Created, modified, and renewed customer contracts while configuring pricing and commercial terms. Achieved 99% client satisfaction through accurate processing and timely resolution of queries.

Contract Management Deal Desk Pricing Configuration Stakeholder Management Compliance SLA Management

Process Associate – Invoice Processing and Accounts Payable

Firstsource

Feb 2014 - Sep 2015 (1 year 7 months)

Processed purchase-order and non-purchase-order invoices with 99% accuracy. Investigated invoice discrepancies and liaised with teams to resolve exceptions.

Invoice Processing Accounts Payable Data Entry Attention To Detail SLA Compliance