luis hernandez

Lead end-to-end O2C operations across EMEA, overseeing invoicing, collections, cash application, credit risk, disputes, and revenue assurance. Partner with HQ, Sales, and Finance to drive cross-functional alignment and optimize processes.

Owned the full order-to-cash cycle, embedding strong risk governance and maintaining a precise receivables ledger. Managed a team of 10 professionals across the EMEA market and streamlined O2C operations.

Managed the sales ledger for a portfolio of over 1,000 clients, ensuring accuracy and timely processing. Analyzed financial statements and credit histories to assess creditworthiness and oversaw B2B and B2C O2C processes.

Managed credit control for a consultancy, accounting, and audit firm with a team of over 16 professionals, handling a diverse client portfolio and generating annual income of £2 million.

Oversaw and managed the client portfolio, ensuring efficient credit and collections management. Developed and communicated credit collection policies and implemented strategies to reduce financial risk.

Led the management, oversight, and optimization of human, financial, technical, and logistical resources for a project under contract with the Ministry of National Education, with a total budget of £6.5 million.

Oversaw all credit control processes, ensuring accuracy and timeliness of the receivables ledger. Managed collections, resolved queries, and designed training programs for staff.

Managed end-to-end accounts receivable processes, including invoicing, collections, cash application, and dispute resolution. Maintained accurate receivables ledger and supported month-end close activities.

Worked as a Distribution Specialist, handling distribution-related tasks.

Provided technical support as an Ingeniero de Soporte.

ACT Certificate in Treasury, Finance, General from the Association of Corporate Treasurers, completed between 2020 and 2021.

ACT Certificate in Treasury Fundamentals, Finance, General from the Association of Corporate Treasurers, completed between 2019 and 2020.

Master's degree in International Business from Ulster University, completed between 2014 and 2015.

Graduate Diploma in Capital Markets, International Finance from Universidad del Rosario, completed in 2004.

Graduate Diploma in Finance, Accounting and Finance from Universidad del Rosario, completed in 2003.