Juan Diego Verastegui Neira
@juandiegoverasteguin
I streamline operations, case workflows, and talent pipelines for fast-paced U.S. organizations.
ColombiaWhat I'm looking for
I've supported Legal soft and State Law Firm with end-to-end case operations, SSA applications and appeals, document processing, client communication, and deadline tracking.
I maintain high-accuracy data and compliance workflows while organizing confidential records, managing case-management platforms, and keeping clients informed in English and Spanish.
My industrial engineering background also includes optimizing food-bank transportation routes, logistics procedures, fleet readiness, donation tracking, and public-sector budget reporting. I bring process optimization, operational discipline, and cross-functional coordination to teams building reliable U.S.-focused operations and nearshore talent infrastructure.
Experience
Work history, roles, and key accomplishments
Responsible for the end-to-end operational management of cases, overseeing the filing, documentation, follow-up, and direct communication with clients and the U.S. Social Security Administration (SSA).
Application & Appeals Processing: Prepare, structure, and submit initial applications and appeals before the SSA, ensuring all forms meet strict legal requirements, compliance standards, and time-s
Remote Legal & Administrative Support: Delivered end-to-end virtual
administrative support for State Law, managing daily schedules, organizing digital
files, and ensuring seamless remote office operations.
Document Processing & Verification: Handled high-volume legal paperwork,
carefully auditing, sorting, and verifying client records and SSA-related forms for
complete accuracy and compliance.
Cas
Managed daily outbound lead generation and cold outreach operations to identify and qualify high-potential B2B prospects.
Key Responsibilities: • Conducted targeted prospecting via cold calling, email campaigns, and direct messaging to build a robust sales pipeline. • Managed calendar scheduling and coordinated qualified meetings between international clients and sales executives. • Maintained rig
Logistics & Process Optimization Advisor
Apr 2024 - May 2024 (1 month)
Applied industrial engineering principles to evaluate, design, and optimize supply chain and distribution processes for maximum efficiency.
Key Responsibilities & Achievements: • Planned and optimized transportation routes to streamline the efficient collection of food and supply donations from supermarkets, corporate partners, and private donors. • Coordinated the daily scheduling and dispatch o
Served within the Planning Office, applying analytical and process management frameworks to oversee public budget execution, project lifecycles, and compliance metrics for regional development initiatives.
Key Responsibilities:
• Prepared detailed progress and performance reports for sports and regional development projects, conducting comprehensive data analysis on resource allocation and budge
Education
Degrees, certifications, and relevant coursework
Universidad de Ibagué
Bachelor of Science, Industrial Engineering
2018 - 2023
Pursued a degree in Industrial Engineering, focusing on operations management and process optimization.
Universidad de Ibagué
2018 - 2023
Rutgers University
Supply Chain Opperations, Gestión logística, de materiales y de la cadena de suministro
2022 - 2022
Availability
Location
ColombiaAuthorized to work in
Social media
Job categories
Skills
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