At Salutem Management, I designed and implemented an end-to-end Pre-Litigation Standard Operating Procedure, standardizing quality reviews from intake through demand filing. I also mapped and audited documentation for high-value cases up to $400K USD, ensuring complete data for litigation teams.
I prioritize case workloads and apply quality controls to deliver 60+ monthly claims. For legal claim construction, I use reverse engineering principles and a 20-item validation form to check drafting and demand requirements.
At Comfenalco Antioquia, I designed a resource-allocation workflow for 1,200+ affiliates to control a $160M COP budget. I also standardized the Recreational Vendors Reporting Process and engineered a formulated database for reporting 100+ monthly accounts through SAP ERP with a 0% error rate.
