
Juan Bustamante
@juanbustamante
I build KPI-driven operations, scalable processes, and cross-functional execution for high-growth tech teams.
What I'm looking for
I'm currently Head of Operations at Meet2go, where I co-lead company-wide operations with the CEO and turn strategic priorities into structured cross-functional execution.
I design KPI frameworks, performance dashboards, and recurring operating cadences that improve visibility, prioritization, and decision-making across distributed international teams. I also lead commercial and strategic initiatives with internal teams, clients, and external partners.
Previously, I delivered multi-market projects at Fever, including an AI-based prioritization tool estimated to save €200K annually, and led data governance and digital transformation work at PwC España. I bring an Industrial Engineering background and use SQL, Power BI, Tableau, and operational analytics to solve complex execution challenges.
Experience
Work history, roles, and key accomplishments
Head of Operations
Meet2go
Jul 2025 - Present (1 year 2 months)
Co-lead company-wide operations with the CEO, translating strategic priorities into structured cross-functional execution and measurable outcomes. Design KPI frameworks, performance dashboards, and recurring operating processes to improve decision-making across distributed teams.
Strategic Account Executive
Meet2go
Apr 2025 - Jul 2025 (3 months)
Managed strategic partner accounts and commercial initiatives, serving as Product Manager and main analyst for CRM campaigns and inbound activity.
Owned end-to-end delivery of strategic multi-market projects, coordinating cross-functional stakeholders across time zones. Built scalable processes and KPI frameworks, and led implementation of an AI-based prioritization tool with estimated annual savings of €200K.
Led cross-functional projects from definition to implementation, managing stakeholders, dependencies, and execution while designing KPIs and dashboards to monitor outcomes.
Consultant
PwC España
Jul 2021 - Sep 2022 (1 year 2 months)
Delivered data governance and digital transformation initiatives, including Collibra implementations as Solution Architect, working with senior stakeholders on complex operating and process challenges.
Associate / Analyst
NFQ Advisory, Solutions, Outsourcing
Nov 2019 - Jul 2021 (1 year 8 months)
Supported a complex bank integration project, coordinating stakeholders across two financial institutions and managing dependencies in high-volume account migration activities.
Education
Degrees, certifications, and relevant coursework
University of Michigan
Specialization, Applied Data Science
2019 - 2020
Completed a specialization in Applied Data Science.
IE Business School
Master in Management, Finance & Legal Control
2018 - 2019
Completed a Master in Management with a specialization in Finance and Legal Control.
Purdue University
Bachelor of Science, Financial & Industrial Engineering
2014 - 2018
Pursued a Bachelor of Science in Industrial Management with a focus on Financial and Industrial Engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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