Nishita D'Souza

ND

Open to opportunities

Nishita D'Souza

@nishitadsouza

Strategy & Product Operations leader turning multi-source data into ROI narratives and measurable commercial impact.

What I'm looking for

I’m looking for a role where I can lead commercial and operational transformation—building measurement/ROI narratives from multi-source data, automating workflows, and combining pricing strategy with cross-functional execution to deliver measurable growth.

I’m a Strategy & Product Operations leader driving end-to-end transformation across commercial, data, and delivery ecosystems. I author case studies and embed a measurement approach that converts multi-source data into ROI narratives for senior stakeholders—turning analysis into board-ready decisions.

In my current role, I optimised and automated the Impact 360 leadership assessment, automating 40% of workflows and reducing report turnaround time by 90%, while cutting labour dependency from 4 FTE to 1 and reducing error rates by 80%. I also transformed certification and evaluation operations (45% automation, halved processing time, and £11.5k annual cost savings) and co-designed an organisation-wide measurement strategy that standardised data architecture and automation across the product lifecycle, improving data reliability and customer experience (+65%). Previously, I improved revenue 13%+ through pricing redesign and market-aligned rate modelling, built digital campaigns increasing qualified leads by 65%, and delivered end-to-end client lifecycle execution through partnership and service expansion.

Experience

Work history, roles, and key accomplishments

PI

Current

Special Projects Manager

Current

Performance Consultants International

Apr 2023 - Present (3 years)

Optimised and automated the Impact 360 leadership assessment, automating 40% of workflows and cutting report turnaround time by 90%, reducing labour dependency from 4 FTE to 1 and error rates by 80%. Co-designed the measurement strategy to standardise data architecture and automation, generating £11.5k annual cost savings and improving reporting speed, data reliability, and customer experience (+6

Workflow Automation Data Architecture Financial Modeling Pricing Strategy Workflow Design Contract Management Executive Reporting

EE

Partner

Emmanuel Estates

Oct 2016 - Apr 2023 (6 years 6 months)

Improved revenue by 13%+ through pricing redesign and market-aligned rate modelling, and increased sales by 12% by identifying partnership and service expansion opportunities. Built lead generation and digital campaigns to increase qualified leads by 65% while managing end-to-end client lifecycle, negotiations, and cross-functional delivery.

Pricing Strategy Market Research Partnership Development Lead Generation Digital Campaigns Client Lifecycle Management Negotiation

DE

Business Development Intern

Deloitte

Dec 2014 - Aug 2015 (8 months)

Delivered market, client, and industry analysis for senior stakeholders using financial and survey data. Produced executive research materials supporting client strategy and engagement planning.

Market Research financial data analysis Survey Analysis Client Insights Executive Research Stakeholder Engagement Excel Modeling

Education

Degrees, certifications, and relevant coursework

IL

Imperial College London

Master of Science (MSc), Economics and Strategy for Business

2015 - 2016

Completed an MSc in Economics and Strategy for Business at Imperial College London from 2015 to 2016.

UN

University of Nottingham

Bachelor of Arts (BA) (Honours), Management Studies

2010 - 2013

Earned a BA (Hons) in Management Studies at the University of Nottingham from 2010 to 2013.

Tech stack

Software and tools used professionally

Gmail

SQL

Increase

Remote

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