Shao-Yu Wu

I am a results-driven project management professional with over 7 years of experience in operations, strategy, and data-driven decision-making. My expertise lies in optimizing workflows and leveraging analytics to drive strategic initiatives that enhance efficiency and customer satisfaction. At OTRUSA, I have successfully led cross-functional projects that integrated ERP and Freight Management Systems, resulting in a 15% increase in efficiency and a 10% reduction in data entry errors.

Throughout my career, I have demonstrated a strong ability to streamline processes and improve customer engagement. For instance, I developed a contract pricing strategy that aligned with sales operations, reducing procurement costs by 12%. My role as an Associate Project Manager involved executing a multi-state sales tax exemption collection project, ensuring 100% compliance while managing resources effectively. I am passionate about fostering collaboration among teams to achieve common goals and drive organizational success.