Open to opportunities

Joy Chibandika

@joychibandika

Operations-focused founder with 7+ years managing end-to-end business operations, scheduling, and financial reconciliation.

United States

Message

What I'm looking for

I’m looking for a remote operations or coordinator role with a growth path toward project management or financial operations—owning scheduling, client lifecycles, and financial reconciliation while using AI-assisted workflows.

I’m an operations-focused founder and operator with 7+ years managing end-to-end business operations, client lifecycles, scheduling, and financial reconciliation for a service business generating $5K+ monthly. My work has been featured in VoyageBaltimore Magazine for entrepreneurial impact and client experience.

As Founder & Operator of Hair by Joy (Euphoric Styles LLC), I served 2–3 clients daily and coordinated sessions ranging from 2 to 10 hours using Acuity Scheduling, producing $5k in monthly revenue across 70–85+ bookings per month. I handle invoicing, expense tracking, and financial reconciliation independently, while using AI tools (ChatGPT, Google Gemini, Microsoft Copilot) to streamline communications, automate workflows, and strengthen business documentation.

I also bring experience across fast-paced, client-facing environments—supporting high-volume scheduling, payment tracking, and front desk operations as a Dance Instructor, and maintaining strict safety protocols and detailed care documentation as a Medspa Bodywork Practitioner and in-home caregiver/Medication Technician. I’m seeking a remote operations or coordinator role with a growth path toward project management or financial operations.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operator

Current

Hair By Joy (Euphoric Styles LLC)

Nov 2019 - Present (6 years 7 months)

Founded and operated Hair by Joy, managing 70–85+ bookings per month and generating $5K+ monthly revenue while handling invoicing, expense tracking, and financial reconciliation. Leveraged AI tools to streamline communications, automate scheduling workflows, and improve documentation while maintaining a zero-incident compliance record over 7 years.

Operations Management Client Lifecycle Management Acuity Scheduling Financial Reconciliations Inventory Management Marketing Campaign Execution Event Planning

Dance Instructor

Arthur Murray Dance Center

Mar 2025 - Feb 2026 (11 months)

Instructed students of all skill levels in multiple dance styles, translating complex techniques into clear, step-by-step instruction. Managed high-volume scheduling with digital attendance records and payment tracking, while supporting front desk check-in and client communications.

Multilevel Instruction Dance Instruction Digital Attendance Tracking Payment Tracking Front Desk Operations Client Communication Customer Service

Bodywork Practitioner

Sha’s Organic Skincare And Med Spa

Jul 2023 - Jan 2024 (6 months)

Delivered client services in a high-volume med spa while maintaining strict adherence to safety protocols and service standards. Assisted with appointment scheduling, client intake, front desk operations, and inventory management.

Client Service Delivery Safety Compliance Appointment Scheduling Client intake Front Desk Operations Inventory Management Service standards Record keeping

In-Home Caregiver

Medsa Healthcare Agency

Mar 2023 - Aug 2023 (5 months)

Administered medications and maintained detailed care documentation with a zero-error record across assigned cases. Coordinated real-time updates with healthcare teams and family members to ensure consistent, reliable care delivery while managing multiple concurrent responsibilities.

Medication Management Care Protocol Compliance Case Management Attention To Detail Client Centered Care Real Time Updates