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Alexa Hauck

@alexahauck

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Operations director streamlining workflows and digital systems to boost engagement, content, and planning.

United States

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What I'm looking for

I’m looking to lead operations that value clear processes, cross-functional collaboration, and data-informed planning. I want to improve digital systems, coordinate strategic initiatives, and support teams with strong communication and execution.

I’m a resourceful, adaptable operations leader with a strong track record in process development, team coordination, and digital systems. At Havre de Grace Arts Collective, I streamlined workflows by creating clear SOPs across departments, driving a net gain of 40 staff hours.

I also managed website platform migration and DNS updates to improve usability, content management, and cross-team access. Using event and engagement data, I created performance reports to guide resource planning, while partnering with leadership and committees to coordinate strategic initiatives end-to-end.

Experience

Work history, roles, and key accomplishments

Director of Operations

Havre de Grace Arts Collective

Mar 2023 - Jan 2026 (2 years 10 months)

Streamlined workflows by developing SOPs across departments, resulting in a net gain of 40 staff-hours. Led website platform migration and DNS updates, and created event marketing collateral that increased engagement 100%, reach 150%, and sales 800%.

Project Coordination DNS Content Management Systems Stakeholder Management Marketing Collateral Event Operations

Administrative Assistant

Constellation Home

Jan 2022 - Oct 2022 (9 months)

Maintained project documentation and coordinated cross-departmental tasks to support business goals. Streamlined CRM workflows and managed task queues to improve customer follow-up, and led a remote-work transition by creating a digital onboarding system for the team.

Workflows Sales Support Task Management Documentation Management Cross Departmental Goals Google Workspace Microsoft Office

Education

Degrees, certifications, and relevant coursework

Towson University

Bachelor of Science, Theatre Studies

Activities and societies: Minor: Electronic Media & Film

Earned a B.S. in Theatre Studies with a minor in Electronic Media & Film. Completed coursework supporting both performance-focused study and media production.