Joyce Mwaura

Streamlined executive scheduling and communication workflows, resulting in a 24% reduction in missed deadlines and improved time allocation for the Managing Director. Coordinated domestic and international travel logistics, ensuring cost-effective bookings and seamless travel experiences for senior leadership.

Spearheaded communication strategies across internal teams and senior leadership, improving stakeholder alignment and project turnaround times by 32%. Conducted market research that identified three new business opportunities, contributing to an 18% increase in quarterly leads.

Assisted in the development and execution of marketing and public relations campaigns. Supported the team in various administrative tasks related to promotional activities.

Managed online communities and social media platforms to enhance brand engagement. Developed and implemented content strategies to foster community growth and interaction.

Optimized the Director's calendar and scheduled high-level meetings annually, improving executive availability and reducing scheduling conflicts by 33%. Coordinated institutional communication with parents and external stakeholders, improving satisfaction scores by 41% as measured through quarterly feedback surveys.

Provided comprehensive administrative support, including document management and office organization. Assisted with daily operational tasks to ensure smooth workflow.

Completed a comprehensive curriculum focused on communication theories and public relations strategies. Gained expertise in media relations, corporate communication, and campaign development.