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Joyce Igbinovia

@joyceigbinovia

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Results-driven Epic Application Analyst optimizing healthcare operations.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth in healthcare technology.

I am an experienced Epic Application Analyst with a strong background in implementing, configuring, and supporting Epic software systems. My focus is on optimizing healthcare operations and enhancing patient care through effective analysis of complex workflows and system improvements. I have successfully integrated various Epic modules, including EpicCare Inpatient and Bugsy Infection Control, ensuring seamless software performance and user adoption.

Throughout my career, I have collaborated with clinical and technical teams to troubleshoot issues, provide end-user training, and develop custom reports tailored to organizational needs. My experience spans multiple roles, including Project Manager and Implementation Project Manager, where I have honed my skills in project lifecycle management, quality assurance, and data analysis. I am committed to delivering exceptional customer experiences and maintaining high standards of service in all my projects.

Experience

Work history, roles, and key accomplishments

Current

Sr. IT Application Systems

Current

Parkland Health

Jan 2023 - Present (2 years 4 months)

As a Senior IT Application Systems Analyst, I define system scope and objectives, design and maintain applications, conduct testing, and provide end-user training. I also manage the Bugsy Infection Control application for the Dallas County Jail and provide 24/7 on-call support.

Troubleshooting User Training Documentation SQL Project Management Customer Support

BI Project Manager II

Parkland Health

Jan 2022 - Jan 2023 (1 year)

In the role of BI Project Manager II, I gather system specifications, manage multiple projects, and ensure customer satisfaction. I utilize project management tools to monitor progress and communicate with stakeholders.

Project Management SQL Risk Management Customer Service Reporting Tools Team Collaboration

Implementation Project Manager

Consolidated Analytics

Jan 2021 - Jan 2022 (1 year)

As an Implementation Project Manager, I define project scope, schedule, and cost objectives. I collaborate with teams, conduct quality control reviews, and ensure project targets are met while managing risks and issues.

Project Scope Management Quality Control Risk Management Stakeholder Engagement Problem Solving

Project Manager

State Farm Insurance

Jan 2020 - Jan 2021 (1 year)

In my role as Project Manager, I organize project kick-off meetings, outline project plans, and ensure compliance with schedules and budgets. I facilitate communication with clients and oversee project transitions.

Project Planning Client Communication Budget Management Compliance Monitoring Team Coordination Transitions

Patient Care Assistant

Parkland Hospital

Jan 2016 - Jan 2020 (4 years)

As a Patient Care Assistant, I provided essential care to patients, including taking vital signs, assisting with daily living activities, and ensuring patient comfort while communicating needs to nursing staff.

Patient Care Vital Signs Communication Dietary Needs Management Patient Comfort