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Zoe PascasioZP
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Zoe Pascasio

@zoepascasio

I lead business analysis, testing, and enterprise transformation across complex industries.

Philippines
Message

I've led business analysis and testing for Metrobank's enterprise banking platforms, including Custodianship and Registry Services and Benefit Computation and Ledgering systems. I plan and execute UAT, manage operational readiness testing, and align business needs with system functionality.

At Johnson & Johnson through InfoCycle Solutions, I supported consumer and pharmaceutical enterprise platforms by documenting functional specifications, user stories, acceptance criteria, and UAT scripts. I also coordinated sprint planning and production issue resolution across Agile release cycles.

At Appcentric Solutions, I delivered SAP and enterprise-system projects for government and healthcare organizations, including the Department of Energy's DOCSAT system and an Executive Dashboard using SAP Analytics Cloud. Earlier, I provided IT advisory and risk consulting at Deloitte Philippines and SAP consulting across San Miguel food companies.

I'm focused on requirements management, process optimization, stakeholder engagement, testing, and solution delivery that improve operational performance and customer experience.

Experience

Work history, roles, and key accomplishments

RI

IT Business Analyst

RisingTideDigitalInc.

Mar 2025 - Jun 2026 (1 year 3 months)

Lead business analysis and testing activities supporting enterprise banking platforms including Custodianship and Registry Services (CRS) and Benefit Computation and Ledgering (BCL) systems. Led UAT planning, test case development, and execution to validate system functionality against business requirements.

AP

Business Analyst

AppcentricSolutionsInc.

Apr 2019 - Dec 2021 (2 years 8 months)

Delivered business analysis and project coordination support for SAP and enterprise system projects across government and healthcare organizations. Led development of DOCSAT system for the Department of Energy, including business requirements, system design, QA testing, and user documentation.

NA

Senior Consultant

NavarroAmper&Co.

Sep 2014 - Apr 2016 (1 year 7 months)

Provided IT advisory, risk consulting, and business process analysis services for financial and multinational clients. Updated Business Continuity Management framework for Bank of the Philippine Islands and performed IT General Controls and Logical Access Reviews for international banking clients.

Education

Degrees, certifications, and relevant coursework

University of Asia and the Pacific logoUP

University of Asia and the Pacific

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology from the University of Asia and the Pacific, completed in 2011.

Tech stack

Software and tools used professionally

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