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Joy Azobu

@joyazobu

I support customers, resolve issues, and build retention across retail and solar products.

Nigeria
Message

What I'm looking for

I'm seeking a remote Customer Success or Customer Support Specialist role where I can resolve customer issues, strengthen retention, streamline support workflows with AI-assisted tools, and build lasting client relationships.

I've supported schools, teachers, and parents at Tonia Printing Enterprise with textbooks, writing materials, and printing services. I resolve complaints, coordinate orders for timely delivery, and maintain relationships with recurring institutional clients.

Previously at Mobile Power Venture Limited, I managed sales and after-sales support for solar-product customers, helping drive satisfaction and retention. I use HubSpot, Freshdesk, Zendesk, and AI-assisted tools to streamline customer support workflows in remote roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Benin logoUB

University of Benin

Bachelor of Science, Anatomy

Bachelor of Science in Anatomy from the University of Benin, completed in 2023.

Tech stack

Software and tools used professionally

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