Jourdan Schied
@jourdanschied
Operations leader driving inventory accuracy and continuous improvement.
What I'm looking for
I am a results-driven operations manager with extensive experience leading warehouse, inventory, and distribution teams to meet rigorous KPIs and regulatory requirements. I specialize in process documentation, cross-functional project management, and building high-performing teams that deliver measurable improvements.
At GEODIS I oversee Inventory, Outbound, Inbound, and Value Add Services, manage P&L responsibilities, and partner with customers and cross-functional stakeholders to exceed service level agreements. I champion LEAN practices, developed cross-training matrices, and led initiatives that improved inventory accuracy from 96.16% to 99.99% and dramatically reduced defect and error metrics.
Previously I managed operations and transitions at Echo Engineering, implemented a new WMS/ERP, controlled multimillion-dollar inventory, and supported executive leadership as an executive assistant. I bring a blend of hands-on operations leadership, documented process development, and strong communication skills to help organizations scale reliably and efficiently.
Experience
Work history, roles, and key accomplishments
Manage Inventory, Outbound, Inbound, and VAS departments for a facility handling $52M average inventory; improved Inventory Net Accuracy from 96.16% to 99.99% and reduced DPPM from 38,158 to 114. Oversees KPIs, customer communications, cross-functional projects, budgeting, and compliance (CTPAT, GMP, safety).
Operations Field Service Supervisor
DHL Express
Apr 2022 - Feb 2023 (10 months)
Supervised ~80 union staff at a service station, ensured import/export compliance and daily operational throughput, led hiring/onboarding and continuous improvement projects to improve standard work and KPI performance.
Warehouse Operations Manager
Echo Engineering
Jun 2020 - Mar 2022 (1 year 9 months)
Led transition from 3PL to in-house DC including WMS (Korber/HighJump) implementation, vendor coordination, and inventory move; controlled $12M inventory and grew daily shipments from $30k to $200k.
Executive Assistant
Echo Engineering
Sep 2018 - Jun 2020 (1 year 9 months)
Provided administrative and project support to executive team, managed calendars and travel, drafted reports and communications, and led special projects including office and warehouse moves.
Education
Degrees, certifications, and relevant coursework
Indiana University
Bachelor of Arts, English
Completed a Bachelor of Arts in Liberal Arts with a focus on English, awarded December 2012.
Availability
Location
Authorized to work in
Job categories
Skills
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