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Jourdan Schied

@jourdanschied

Operations leader driving inventory accuracy and continuous improvement.

United States
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What I'm looking for

I am seeking an operations or supply-chain leadership role where I can drive inventory accuracy, implement LEAN improvements, mentor teams, and deliver measurable cost and service gains in a collaborative, process-oriented environment.

I am a results-driven operations manager with extensive experience leading warehouse, inventory, and distribution teams to meet rigorous KPIs and regulatory requirements. I specialize in process documentation, cross-functional project management, and building high-performing teams that deliver measurable improvements.

At GEODIS I oversee Inventory, Outbound, Inbound, and Value Add Services, manage P&L responsibilities, and partner with customers and cross-functional stakeholders to exceed service level agreements. I champion LEAN practices, developed cross-training matrices, and led initiatives that improved inventory accuracy from 96.16% to 99.99% and dramatically reduced defect and error metrics.

Previously I managed operations and transitions at Echo Engineering, implemented a new WMS/ERP, controlled multimillion-dollar inventory, and supported executive leadership as an executive assistant. I bring a blend of hands-on operations leadership, documented process development, and strong communication skills to help organizations scale reliably and efficiently.

Experience

Work history, roles, and key accomplishments

GEODIS logoGE
Current

Operations Manager

Feb 2023 - Present (3 years 6 months)

Manage Inventory, Outbound, Inbound, and VAS departments for a facility handling $52M average inventory; improved Inventory Net Accuracy from 96.16% to 99.99% and reduced DPPM from 38,158 to 114. Oversees KPIs, customer communications, cross-functional projects, budgeting, and compliance (CTPAT, GMP, safety).

EE

Warehouse Operations Manager

Echo Engineering

Jun 2020 - Mar 2022 (1 year 9 months)

Led transition from 3PL to in-house DC including WMS (Korber/HighJump) implementation, vendor coordination, and inventory move; controlled $12M inventory and grew daily shipments from $30k to $200k.

Education

Degrees, certifications, and relevant coursework

Indiana University logoIU

Indiana University

Bachelor of Arts, English

Completed a Bachelor of Arts in Liberal Arts with a focus on English, awarded December 2012.

Tech stack

Software and tools used professionally

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