Josue David Molina Reyes

Leading a team of engineers and technical staff across four countries, with accountability for service quality, staffing, and performance management. Optimized financial health by re-engineering billing models, eliminating revenue leakage, and securing a recurring revenue stream of ~$30,000 per month.

Managed multi-level, multi-regional engineering teams to design and deliver complex technical solutions for over 30 external and 5 internal clients. Developed performance reports to track system availability and SLA compliance, and created a knowledge-sharing framework that achieved an annual closure rate above 80% on advanced engineering projects.

Designed enterprise-grade end-to-end Cisco UCCE solutions for more than 50 multinational clients. Collaborated with presales and architecture departments to translate business needs into scalable network designs.

Designed and implemented business continuity and disaster recovery architectures for the core banking network infrastructure, ensuring high availability and risk mitigation.

Led definition and design phases for more than 40 large-scale network infrastructure projects across the LATAM region. Obtained approval for more than 65 high- and low-level network designs from an expert committee, ensuring compliance with global corporate banking standards.

Grade: Cum Laude

Completed a Master of Business Administration (MBA) with Cum Laude honors from 2017 to 2019.

Earned a degree in Computer Science Engineering from 2006 to 2011.