At Accenture, I reviewed and moderated digital content according to policies and quality standards, applying consistent judgment across high-volume work queues. I also processed, organized, and verified information in internal systems and digital tools, and escalated complex cases through established procedures.
At a family dairy products business, I handled remote customer service and managed orders from receipt through delivery follow-up. As a reception and hotel operations intern at Aurora Holiday Inn Hotel, I supported guest service, reservations, and administrative tasks.
