Joselin Campos

Worked in a dual capacity supporting front desk services and restaurant hosting during a high-demand seasonal period. Welcomed patrons, managed seating reservations, and assisted the food and beverage team.

Supported front desk operations for a multi-unit condominium property, managing guest check-ins, check-outs, and phone lines. Liaised between property management, unit owners, and guests to ensure prompt issue resolution.

Provided front desk and guest services in a luxury hotel environment, responding to guest requests and phone inquiries efficiently. Maintained a welcoming arrival experience while handling high volumes of check-ins and departures.

Welcomed guests and managed table seating flow to optimize dining room operations and minimize wait times. Collaborated with restaurant staff to cultivate an outstanding guest dining experience.

Moderated content across Meta platforms (Facebook, Instagram, Threads), ensuring compliance with platform standards and guidelines. Exercised strong attention to detail and sound judgment in reviewing user content efficiently.

Handled overnight front desk operations and guest needs while maintaining property safety standards during night shifts. Completed daily night audit procedures, prepared end-of-day billing, and produced operational financial reports.

Answered inbound customer inquiries regarding order status, delivery concerns, and shipment resolutions.

Participated in a seasonal work-and-travel program supporting cafeteria cashiering, lift operations, and ski equipment rentals.

Executed customs agency operations, billing, customs declarations, and deconsolidation of international merchandise.

Coordinated logistics operations for interstate freight, following up with drivers and managing cargo load permissions across U.S. states.

Completed Customs Administration program in 2016.

Completed Executive English for Services training in 2015.

Completed secondary education from 2009 to 2014.

Completed bilingual education from 2008 to 2014.