Diana Vose
@dianavose
Healthcare management professional with expertise in program coordination.
What I'm looking for
As a dedicated healthcare management professional, I have a strong background in program coordination and provider relations. Currently, I serve as a Program Coordinator at UnitedHealth Group, where I manage over 100 members weekly, ensuring their needs are met through personalized care plans and effective communication. My efforts have led to a 15% improvement in quality scores and a significant reduction in hospital readmissions.
Previously, I worked as a Provider Relations Specialist at Carisk Partners, where I successfully built and managed a nationwide diagnostic imaging network. My role involved onboarding over 150 facilities and improving service efficiency, resulting in a 30% faster referral turnaround time. I am passionate about leveraging my skills in healthcare to enhance patient outcomes and streamline operations.
Experience
Work history, roles, and key accomplishments
Program Coordinator
UnitedHealth Group, Optum
Apr 2024 - Present (1 year 6 months)
Served as the single point of contact for over 100 members weekly, coordinating services aligned with value-based care goals. Developed and implemented personalized care plans using SDOH data, improving quality scores by 15% and reducing hospital readmissions by 20%.
Provider Relations Specialist
Carisk Partners, Imaging
Mar 2018 - Present (7 years 7 months)
Built and managed a nationwide diagnostic imaging network, onboarding and credentialing over 150 facilities to expand access and reduce appointment delays. Handled over 40 weekly provider inquiries, resolving authorization, access, and claims issues with a 95% satisfaction rate.
Education
Degrees, certifications, and relevant coursework
Vanderbilt University - Owen Graduate School of Management
Master of Business Administration, Healthcare Management
2024 -
Currently pursuing a Master of Business Administration with a concentration in Healthcare Management. Expected to graduate in May 2031.
Middle Tennessee State University
Bachelor of Science, Biochemistry
2021 -
Currently pursuing a Bachelor of Science in Biochemistry. This program is in progress.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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