Open to opportunities

Joshua Tanner

@joshuatanner

Message

Debt resolution negotiator and team lead focused on compliant, high-recovery outcomes.

Zimbabwe

Message

What I'm looking for

I’m looking for a fast-paced, compliance-first collections role where I can negotiate effective debt resolutions, improve recovery rates, and mentor others. I thrive in environments that value professionalism, clear communication, and strong account management.

I’m a results-driven debt resolution negotiator and debt collector with over 20 years of experience in collections and debt resolution, including leadership roles in fast-paced environments. Since 2024, I’ve specialized in recovering defaulted student tuition accounts for colleges and universities while negotiating repayment solutions in compliance with federal and state regulations.

From 2018 to 2024, I led a team of negotiators securing debt settlement arrangements for clients facing financial hardship. I specialized in legal accounts, directly communicating and negotiating with law firms, attorneys, and collection agencies—often handling high-balance and escalated cases under tight deadlines.

I consistently deliver strong results through effective negotiation, customer service, and account management. I also provided coaching, training, and performance feedback to help my team maintain compliance, professionalism, and effective negotiation strategies.

Experience

Work history, roles, and key accomplishments

Current

Debt Resolution Negotiator

Current

Williams & Fudge

Jan 2024 - Present (2 years 5 months)

Recovered defaulted student tuition accounts by conducting skip tracing and maintaining regular borrower communication to negotiate compliant repayment solutions. Delivered strong recovery results through negotiation and effective account management.

Skip tracing Customer Service Account Management

Team Lead Debt Resolution Negotiator

Strategic Financial Solutions

Jan 2018 - Jan 2024 (6 years)

Led a team of debt resolution negotiators to secure debt settlement arrangements for clients facing financial hardship. Managed legal accounts in direct negotiations with law firms, attorneys, and collection agencies, and coached team members to ensure compliance and effective negotiation.

Debt Settlement Negotiation Team Leadership Legal Negotiation Escalated Account Resolution Coaching And Training