IT System Support professional with 3–5 years of experience seeking international and remote opportunities. Skilled in technical support and IT operations, with interests in cybersecurity, systems administration, and process automation. Eager to grow professionally, learn new technologies, and contribute to reliable and efficient IT services.
Looking for a job
Joshua Sapola
@joshuasapola
IT System Support professional passionate about troubleshooting, system administration and continuous learning to solve technical challenges.
ZambiaWhat I'm looking for
I am a goal-oriented IT System Support professional passionate about technology, troubleshooting, and cybersecurity. My skills span technical support, network support, web design, graphic design, and photography. I am committed to continuous learning, solving technical challenges, and using technology to improve efficiency. I am always looking for opportunities to grow my expertise and contribute to innovative solutions.
Experience
Work history, roles, and key accomplishments
VL
Current
System Support Engineer (L2)
Voyagers Zambia Limited
Feb 2025 - Present (1 year 8 months)
Provided second-level system support and technical assistance, ensuring system reliability and user satisfaction.
HL
Information Technology Administrator / Digital Creator
Heritage Home Construction Limited
Jul 2024 - Feb 2025 (7 months)
Managed IT administration and created digital content to support business operations and marketing.
EV
Information Technology Officer
Edu Money Ventures
Jul 2023 - Feb 2025 (1 year 7 months)
Oversaw IT operations and provided technical support to ensure smooth system functionality.
JP
Digital Creator
Joshua Sapola's Photography
Dec 2017 - Feb 2025 (7 years 2 months)
Created digital content and managed photography-related creative projects.
EV
Information Technology Officer
Edu Money Ventures
Jul 2023 - Dec 2024 (1 year 5 months)
Managed IT systems and provided technical support to maintain operational efficiency.
EU
Information Technology Administrative Assistant
Evangelical University
Feb 2022 - Nov 2022 (9 months)
Provided administrative support within the IT department, assisting with daily operations and technical tasks.
EC
Graphic Designer
ECPS
Aug 2021 - Sep 2021 (1 month)
Designed graphics and visual content for various projects.
SU
Graphic Designer
Shenyang Lostnfound Co., Ltd. (USA)
May 2015 - Aug 2017 (2 years 3 months)
Created graphic designs and visual assets for company projects.
HC
Graphic Designer
Hi Circles
Nov 2015 - Nov 2016 (1 year)
Produced graphic designs and visual content for various clients and projects.
Education
Degrees, certifications, and relevant coursework
Northrise University
Information Technology, Information Technology
2017 - 2023
Pursued studies in Information Technology with a focus on Web and Software Development from 2017 to 2023.
Zero To Mastery Academy
Industrial and Product Design, Industrial and Product Design
2019 - 2020
Completed a program in Industrial and Product Design from August 2019 to January 2020.
Shenyang Aerospace University
Computer Science, Computer Science
2013 - 2017
Studied Computer Science from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ZambiaAuthorized to work in
Salary expectations
60k+ USD
Job categories
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