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Lazarous nathan galufu

@lazarousgalufu

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IT Support Officer at Flexipay Limited who supported users and maintained system backups.

Zambia

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At Flexipay Limited, I provided day-to-day IT support, helping users with hardware, software, and system issues. I also configured equipment and network systems, and performed routine maintenance and backups.

At Rufunsa Town Council, I entered and verified beneficiary and project information, investigated inconsistencies, and generated reports. I maintained digital and physical records while handling confidential information.

At Bridging Gap Solutions, I developed and tested software applications and supported database-driven functionality. My projects include a Zambia Farmers Tracking System and Smart Eyes, a Flutter/Flask application for real-time object detection and audio feedback.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

Rufunsa Town Council

Apr 2026 - Sep 2026 (5 months)

Entered, maintained and verified beneficiary and project information in organizational records, ensuring data accuracy and completeness. Investigated data inconsistencies and corrected records to maintain reliable information.

Data Entry Data Validation Records Management Reporting Confidentiality Attention To Detail

Junior Systems Administrator

Flexipay Limited

Feb 2026 - Apr 2026 (2 months)

Provided technical support for day-to-day IT operations and assisted users with hardware, software and system-related issues. Installed and configured hardware, software and network systems to support business operations.

IT Support Hardware Configuration Software Installation System Configuration Troubleshooting System Maintenance Network Monitoring System Monitoring Maintenance Backup

Brand Ambassador

The Booth Marketing

Jan 2025 - Dec 2025 (11 months)

Provided customer-facing support and communicated product information clearly to customers. Generated leads and supported marketing activities while maintaining professional client relationships.

Customer Service Communication Skills Lead Generation Marketing Client Relations

Software Developer

Bridging Gap Solutions

Jan 2024 - Dec 2024 (11 months)

Developed and tested software applications based on client and business requirements. Investigated, debugged and resolved software issues to improve application stability and usability.

Software Development Testing Debugging Database Management Code Review Collaboration

IT Specialist

Chongwe Municipal Council

Jan 2023 - Dec 2023 (11 months)

Provided first-line technical support to users and resolved hardware, software and connectivity issues. Installed, configured and maintained IT hardware, software and network infrastructure.