Open to opportunities

Joshua Njenga

@joshuanjenga

Message

Sales and customer-service professional with business and computer technology training.

Kenya

Message

What I'm looking for

I’m looking for a highly rewarding role where I can use my skills and knowledge to help the company and my coworkers succeed, bringing strong customer focus, organized paperwork habits, and dependable, independent work.

I’m a sales and customer-service professional with training in Business and Information, Computer Technology (DBICT) and ICDL, supported by coursework in Business, communication skills, Accounting, Law, and Organizations. I’m driven by my objective to use my skills and knowledge to help the company and my coworkers be successful.

In my experience as a Sales Clerk and Cyber Attendant, I built strong customer focus through “calling on customers and negotiating prices” and “tend[ing] to customers’ needs.” I’m adaptable, dependable, and able to work independently, while staying organized with paperwork and cashier duties.

Experience

Work history, roles, and key accomplishments

Sales Clerk

Dubai Fashion

Dec 2014 - Aug 2015 (8 months)

Called on customers, negotiated prices, and completed sales paperwork for Dubai Fashion in Narok. Managed customer interactions and supported day-to-day sales administration.

Customer Outreach Customer Service Sales Support Documentation Communication

Cyber Attendant

Softnet Cyber Cafe

Nov 2012 - Dec 2014 (2 years 1 month)

Tended to customers’ needs and completed paperwork while working at Softnet Cyber Cafe. Handled cashier duties and supported front-desk operations.

Customer Support Cash Handling Customer Service Communication

Education

Degrees, certifications, and relevant coursework

Institute of Advanced Technology

Diploma in Business and Information, Computer Technology (DBICT), Business and Information Computer Technology (DBICT)

Completed a Diploma in Business and Information, Computer Technology (DBICT). Covered subjects including Business, communication skills, Accounting, Law, and Organizations.