At British Council Ghana, I support candidates attending IELTS, ACCA, CIPS, PLAB, and Cambridge examinations. I answer enquiries, explain procedures, and assist candidates throughout the examination process.
I also invigilate examinations, following security and confidentiality procedures while maintaining accurate records. When concerns arise, I resolve issues where possible and escalate complex matters to supervisors.
Previously, at Tetteh-Ocloo State School for the Deaf, I communicated with learners, colleagues, and parents, adapting explanations to different needs. I maintained student records and used digital tools to support learning.

