Joshua Ayers

Delivered SAP SuccessFactors and WorkForce Software HCM consulting services across design, implementation, testing, PMO, and post-go-live support workstreams. Led client-facing testing and delivery activities, including test planning, execution coordination, defect intake, status reporting, and stakeholder communications.

Finalized WorkForce Software system design for 30 union and non-union employee groups, incorporating best-practice recommendations to improve configuration quality. Prepared system testing scenarios during build activities to accelerate feedback, discover defects earlier, and reduce deployment risk.

Coordinated three waves of time compare testing to validate expected time results against legacy-system outputs and identify discrepancies before deployment. Managed defect investigation and resolution with client and internal teams; provided one month of post-go-live support before final WFS handoff.

Led system integration testing and user acceptance testing workstreams for SAP SuccessFactors prior to final system deployment. Coordinated defect intake, triage, and resolution across client and internal teams while maintaining testing communications and issue tracking.

Delivered SAP SuccessFactors and WorkForce Software HCM consulting services across design, implementation, testing, PMO, and post-go-live support workstreams. Partnered with internal teams and client stakeholders to maintain delivery cadence, resolve risks and issues, and support on-time project execution.

Supported PMO activities by gathering project updates, tracking workstream progress, monitoring RAID items, and communicating statuses to client leadership. Reviewed test scenarios and scripts; led twice-daily client testing meetings with progress updates, issue support, and daily testing metrics.

Grade: 3.84

Bachelor of Science in Business Administration with a minor in Enterprise Information Systems, graduating with a GPA of 3.84.