Joshua Adams

Built and owned an automated supply chain integrating Shopify, Airtable, and 3PL providers via n8n and Make.com, cutting manual overhead by 40%. Architected a single source of truth for inventory, logistics, and commercial performance and implemented end-to-end inventory sync, shipping triggers, and compliance workflows.

Led data optimisation for enterprise e-commerce retailers, managing specialists auditing high-volume datasets to improve data quality. Deployed Python-based automation to increase team productivity by 15% and data accuracy by 20%, and partnered with Sales and Product to ensure integrity for client-facing reporting.

Managed a logistics franchise end-to-end with full P&L accountability, achieving 30% YoY revenue growth through disciplined account management and process improvement. Rebuilt credit control and invoicing workflows to automate debt collection triggers and improve cash flow, while owning SLAs, dispute resolution, and client escalations.

Oversaw daily store operations, including cash flow management, supplier relations, and client onboarding, with consistent SLA delivery. Maintained 98% customer satisfaction by improving operational process consistency and handling operational escalations.