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Jose RamírezJR
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Jose Ramírez

@joseramrez

Bilingual cybersecurity tech sales professional building pipeline through outbound prospecting and Salesforce case management.

Costa Rica
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What I'm looking for

I’m looking to grow in Sales Development Representative technology/cybersecurity roles, leveraging outbound prospecting, lead qualification, and Salesforce case/pipeline management while building strong partner and customer relationships.

I’m a bilingual sales professional with cybersecurity/tech sales expertise, currently working as a Customer Technical Support Specialist / Sales agent at SonicWall. I engage bilingual partners and customers, identify upsell opportunities, and manage cases in Salesforce.

Previously at Verizon, I executed high-volume outbound prospecting, cold calling, lead qualification, and pipeline management. I consistently qualified leads and exceeded target metrics in B2B/B2C sales environments.

I combine technical confidence with learning drive, using a working knowledge of network security concepts like firewalls, endpoint protection, and threat management. I’m also actively developing my engineering background (Software Engineering in progress) through cybersecurity workshops, coding competitions, and engineering society involvement.

Experience

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Education

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Tech stack

Software and tools used professionally

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