Jose Ramírez

I’m a bilingual sales professional with cybersecurity/tech sales expertise, currently working as a Customer Technical Support Specialist / Sales agent at SonicWall. I engage bilingual partners and customers, identify upsell opportunities, and manage cases in Salesforce.

Previously at Verizon, I executed high-volume outbound prospecting, cold calling, lead qualification, and pipeline management. I consistently qualified leads and exceeded target metrics in B2B/B2C sales environments.

I combine technical confidence with learning drive, using a working knowledge of network security concepts like firewalls, endpoint protection, and threat management. I’m also actively developing my engineering background (Software Engineering in progress) through cybersecurity workshops, coding competitions, and engineering society involvement.