At Veeam Software, I spearhead pipeline generation for the SMB segment, engaging prospects on Data Platform and Data Cloud solutions and qualifying leads for handoff to Account Executives. I also independently develop AI-based tools, primarily leveraging Anthropic's technology, to improve pipeline visibility, reporting, and sales performance.
At SomosSeguros, I direct insurance sales across auto, life, health, civil liability, occupational risk, fire, and cargo. I guide clients through the full lifecycle, from needs assessment and coverage proposals to policy issuance, renewals, and claims support, while following SUGESE requirements.
At Fisher Investments, I supported onboarding, account maintenance, and servicing for High-Net-Worth and Ultra-High-Net-Worth clients. I coordinated with service providers and investment teams on complex accounts, including clients with net worths of up to $43M.
Earlier at Amazon, I handled customer inquiries and issue resolution in high-volume service roles, earning recognition for customer satisfaction and performance. I’m bilingual in Spanish and English, and my background also includes systems engineering and cybersecurity engineering studies.
